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Flyer shares ‘hand-written boarding pass’ amid global Microsoft outage

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A domestic flyer in India rekindled the memories of olden days of handwritten airline tickets and boarding passes as he shared his unique experience of receiving a hand-written boarding pass due to the global tech outage as Microsoft/CrowdStrike services went down.

“The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today,” wrote a flyer, travelling from Hyderabad to Kolkata with Indigo.

Airlines in India reported on Friday that their systems are affected by an ongoing outage in Microsoft Azure. Flyers are advised to contact their respective airlines for flight information.

Microsoft Azure, often referred to as just Azure, is the cloud computing platform developed by Microsoft. It provides management, access, and development of applications and services to individuals, companies, and governments.

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The outage has caused disruptions across the entire network for the airlines.

A man shared his handwritten boarding pass on social media platform X, with a humorous caption: “The Microsoft / CrowdStrike outage has taken down most airports in India. I got my first hand-written boarding pass today.”

Netizens in the comments section flooded, sharing witty comments and memes over the massive Microsoft outage. 

One user says, ‘Wow back to pen paper.’

Another user says, ‘Damn I was there. Delhi to Kochi, T2. Chaos and madness.’

One more user wrote, ‘Sometimes, the old-school way is still the best way when technology lets us down.

As the world increasingly relies on digital infrastructure, this incident serves as a stark reminder for the aviation industry. It reminds us of the urgent need for robust backup systems and disaster recovery plans to reduce the impact of such catastrophic outages. While Microsoft works diligently to restore its services, the repercussions of this incident are expected to be felt for days to come.