Flyer from Delhi to Pune reports loss of a gold ring from checked in baggage, airline responds
Air India Passenger On Delhi Pune Flight Flags Safety Concerns As Gold Ring From Checked In Bag Goes Missing
Gautam Rahul, took Air India Flight AI 847 from Delhi to Pune on Sunday evening and upon reaching Pune, he realized that a newly purchased gold ring was missing from his checked in baggage.
“This is to inform you that there has been a theft from the main luggage of a gold ring. I am attaching the below for reference and investigation. There was no lock in my main luggage as the lock was not working which I realised at the airport. I asked as Delhi airport Air India Desk to put the lock strip which they did not have and they put the sticker instead, which I asked if it will be safe and not was said yes it will be,” Gautam wrote in a post tagging Air India on X, formerly Twitter.Â
@airindia PLEASE HELP
— RDG (@duttrahulgautam) August 18, 2024
This is to inform you that there has been a theft from the main luggage of a gold ring.
I am attaching the below for reference and investigation.
There was no lock in my main luggage as the lock was not working which I realised at the airport.
The flyer further stated, “Attachments below. Boarding pass Invoice of ring which was made yesterday only Photo of luggage to pune airport Need to be investigated and if there is a loss compensated.”
Cont.
— RDG (@duttrahulgautam) August 18, 2024
Attachments below.
Boarding pass
Invoice of ring which was made yesterday only
Photo of luggage to pune airport
Need to be investigated and if there is a loss compensated. pic.twitter.com/74XNOEEPVa
The airline, Air India in this case responded to Gautam’s tweet by saying, “Hi, we understand your concern. Please know that valuable items like cash, jewelry, expensive objects, and documents should always be carried in hand baggage. We appreciate your understanding.”
Hi, we understand your concern. Please know that valuable items like cash, jewelry, expensive objects, and documents should always be carried in hand baggage. We appreciate your understanding.
— Air India (@airindia) August 18, 2024
This is not an isolated incident of valuables being stolen from the flyers’ checked in bags at various airports. It has been reported many times that the luggage bags were damaged and torn to take out the valuables from the bags.
An airport official said the responsibility for the safety of checked in baggage lies with the concerned airline and the airport operations have nothing to do with that.
Learning from this incident and many such incidences in the past, it is advisable to keep valuables with oneself in the hand baggage at all times during a flight, at least that’s what the airlines say.
