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New FASTag rules from August 1: See if your vehicle’s FASTag is compliant

New FASTag rules

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The National Payments Corporation of India (NPCI) has announced new guidelines focusing on FASTag KYC (Know Your Customer) standards that must be followed beginning August 1, 2024.

New KYC requirements include replacement of old FASTags, linking of mobile number to FASTag, uploading car photos etc. as mentioned in the new FASTag rules coming in effect from tomorrow.

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Here is a list of new FASTag rules that come into effect starting August 01, 2024

  • FASTag older than five years must be replaced with the new ones.
  • Vehicle details such as vehicle registration number and the chassis number must be linked to the FASTag. In case of a new vehicle where vehicle registration number is not available, chassis number linking is mandatory.
  • After purchasing the new vehicle, the registration number of the vehicle must be updated to FASTag within 90 days of purchase. If within 90 days, the vehicle registration number is not updated, the issuer shall hotlist the FASTag. If even after hotlisting FASTag, the vehicle registration number is not updated, the issuer shall close the tag with the reason of non-compliance.
  • Each issued tag must be associated with clear images of the vehicle (front with tag affixed & side with axle) and clear image of the issued tag.
  • All FASTags must be verified with VAHAN database.
  • All FASTags must be linked to a mobile number. FASTag issuers must ensure to complete appropriate KYC associated with the mobile number.
  • Re-KYV (know your vehicle) process to be done every 3 years. However, in case tags are in hotlist and deficiencies are observed in terms of documentation/KYV details, re-KYV process is to be undertaken by issuers immediately.

Additionally, beginning August 1, companies must adhere to NPCI mandates, which involve updating KYC for FASTags that are three to five years old and replacing those older than five years by October 31.

Vehicle owners are also required to complete their KYC by October 31, 2024.